Terms and Conditions

GENERAL TERMS

In these terms and conditions, “we” means The Tanu Beauty Salon (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer (and “your” will be construed accordingly). This website provides information on the services provided by The Tanu Beauty Salon and the Independent Contractors who work there and links to enable you to book appointments.

Images of products on our website are for illustrative purposes; actual products which can be purchase in The Tanu Beauty Salon may differ from such images.

We will treat all your personal information that we collect in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

APPOINTMENTS & BOOKINGS

All appointments are subject to availability. We recommend booking in advance to secure your preferred stylist and time.

Appointments can be made online, in-salon, or by phone.

ARRIVAL TIME

Please arrive on-time for your appointment. If you arrive early please be prepared to wait until your booked appointment time.

LATE ARRIVALS

If you are running late for any reason, please let us know as soon as possible. We will always do our best to accommodate late arrivals within 10 minutes of your appointment time by performing the most complete treatment possible in the time remaining at the full price. In the case of some treatments however late arrival may mean that we unable to honour your booking. Unfortunately, arriving 10 minutes after the scheduled time of your appointment will result in your treatment being cancelled and full charges being made. No more appointment will be booked until paid. We recommend that you plan ahead for your visit to Tanu Beauty Salon and are happy to answer questions about how to get to us. There is ample free, off street parking outside the salon.